REGULATORY AGENCY
Golden Belt Bank is regulated by the Office of the Comptroller of the Currency (OCC), a federal government agency within the U. S. Department of Treasury.
The following options are available to request assistance from the OCC:
ONLINE CUSTOMER COMPLAINT FORM
Use the Online Customer Complaint Form available at http://www.helpwithmybank.gov/ to submit a written complaint to the OCC Customer Assistance Group. Further instructions on completing the form are available on the website.
TELEPHONE
Discuss your concern with an information specialist from the OCC Customer Assistance Group, in English or Spanish, Monday through Friday, 7:00 am to 7:00 pm CST at 1-800-613-6743. TDD Number 713-658-0340
FAX
Fax your signed correspondence to the OCC Customer Assistance Group at 713-336-4301.
Write to the OCC at:
Comptroller of the Currency
Customer Assistance Group
1301 McKinney Street, Suite 3450
Houston, TX 77010
