REGULATORY AGENCY

Golden Belt Bank is regulated by the Office of Thrift Supervision (OTS), a federal government agency within the U. S. Department of Treasury.

To request assistance from the OTS, a complaint must be in writing and must contain your signature. No special form is needed. Your correspondence should contain the following information:

• Your name, home address, email address, telephone number, in addition to your signature and date the complaint is submitted to the OTS
• The association's full name and address
• The city and state of the association's home office will also be helpful, since that determines the association's supervisory region
• Type of account involved in the complaint - checking, savings, certificate of deposit, money market or loan - and account numbers, if applicable
• Description of the complaint, including specific dates and the association's actions; copies of related documents or correspondence are also helpful
• Dates of contact and if possible the names of individuals contacted at the association with their responses

Mail the above information to:

Consumer Affairs
P.O. Box 619027
Dallas/Ft. Worth, TX 75261-9027